Khipu Payment Method

Overview

Khipu is a payment platform in Chile that enables users to pay via automated bank transfers. It connects to a wide range of local banks and simplifies the transfer process by auto-filling payment details and guiding users through their online banking environment. Khipu is commonly used in e-commerce and digital services as a cardless payment alternative.

Why is Khipu Important?

Khipu promotes financial inclusion and reduces dependency on cards by offering a secure, automated, and user-friendly bank transfer solution for online payments.

What Problem Does It Solve?

Khipu addresses the limitations of card-based payments by giving users an easy way to pay directly from their bank accounts. It helps merchants reach users who prefer not to use cards online or those who are unbanked in the traditional credit sense, while reducing payment friction and fraud risk.

Key Benefits

Cardless Payment Option: Ideal for users without credit or debit cards
Wide Bank Coverage: Compatible with most Chilean banks
Secure & Encrypted: Uses bank credentials without storing sensitive data
Fewer Errors: Auto-fills payment information, reducing manual input mistakes
Real-time Confirmation: Merchants receive instant payment status updates

User Flow

Step 1: Select Payment Method

Select bank transfer (Transferencia bancaria) as the payment method from the checkout page.

The payment selection screen will display:

Tarjeta (Card)
Transferencia bancaria (Bank transfer)

Choose "Transferencia bancaria" to proceed with Khipu.

Step 2: Select Khipu

Select Khipu as the payment option from the available bank transfer methods.

After selecting bank transfer, you'll see the payment option selection screen showing:

Payment method confirmed: Transferencia Bancaria
Option to select: Khipu

The order summary displays:

Product details
Total amount in CLP (Chilean Pesos)
Option to edit payment method

Step 3: Complete Required Fields

Complete the bank selection fields and click CONTINUAR CON EL PAGO (Continue with payment).

The form displays:

Método de pago: Transferencia bancaria (confirmed)
Opción de pago: Khipu (confirmed)
Banco fields: Multiple bank selection dropdowns labeled "Nombre del banco" (Bank name)

After filling in the required information, click the blue CONTINUAR CON EL PAGO button to proceed.

Step 4: Select Your Bank in Khipu

Select your bank in the Khipu interface and follow the payment process steps.

Khipu Payment Flow:

Screen 1 - How It Works:

"Paga con tu banco" (Pay with your bank)
Explanation of the Khipu process:
1. Connect to your bank with Khipu
2. Enter your credentials
3. Receive confirmation on screen

Security features highlighted:

Encrypted connection
No storage of passwords

Screen 2 - Bank Selection: Select your bank or account from the list:

Persona (Personal) or Empresa (Business)
Available banks include:
- BancoEstado
- Banco Falabella
- Banco Santander
- Banco de Chile (Edwards Citi)
- Banco BCI
- Option to show all banks

Screen 3 - Processing: "Procesando pago" (Processing payment) with loading indicator showing:

"Iniciando el proceso" (Starting the process)
"Preparando la transacción" (Preparing the transaction)
"Iniciando una conexión segura" (Initiating a secure connection)

Screen 4 - Bank Login: "Ingresa a tu banco" (Enter your bank) screen for Banco de Chile:

Instructions to use online banking password for RUT via the App
Clave (Password) field: "Clave Banco en línea"
Terms and conditions acceptance
Ingresar (Enter) button
Anular pago (Cancel payment) option

Screen 5 - Final Processing: "Procesando pago" (Processing payment) with status:

"Obteniendo cuentas" (Obtaining accounts)
"Obteniendo destinatarios" (Obtaining recipients)
"Creando transferencia" (Creating transfer)

Step 5: Authorize the Payment

Authorize the payment in your bank environment.

The bank authorization screen displays:

Resumen de Autorización (Authorization Summary) - PERSONAS
Monto Cargo: $972 (Charge amount)
Operación: Transferencia (Transfer)
Origen: Internet Personas (Personal internet banking)
MÁS DETALLE (More details) option

Enter your Clave Mi Pass (bank authorization password) to confirm:

Password field for authentication
AUTORIZAR (Authorize) button in blue
RECHAZAR (Reject) button in red

Step 6: Payment Confirmation

Receive payment confirmation from PayRetailers with complete transaction details.

The confirmation screen shows:

Success indicator: Green checkmark
Status: "Tu transacción ha sido aprobada" (Your transaction has been approved)

Transaction Information:

Payment Method Section:

Method: ONLINE - Transferencia
Date: 18/07/2025 10:21:51

Information Section:

Transaction ID: 8cbe606c-f02c-4L...
Payment ID
Full name
Email: [email protected]
Citizen ID number
Payment method details

Purchase Summary:

1 artículo (1 item)
Total: $972,00

Additional information notes that payment was made with "Producto Test Shop ONE" and provides customer service contact information for questions.

Available Action:

VOLVER A LA TIENDA (Return to store) button

Technical Details

Payment Flow

Customer selects bank transfer and Khipu at checkout
Customer selects their bank from Khipu's interface
Khipu auto-fills payment details and connects to bank
Customer authenticates with their online banking credentials
Payment is processed through automated bank transfer
Instant confirmation sent to merchant and customer
Customer can return to merchant site

Security Features

Encrypted Connections: All data transmission is secure
No Credential Storage: Bank passwords are never stored by Khipu
Bank-Level Authentication: Uses existing bank security protocols
Auto-Fill Technology: Reduces manual errors and fraud risk
Secure Processing: Chilean banking standards compliance

Integration Benefits

Automated payment process reduces friction
Real-time payment confirmation
Lower transaction costs compared to cards
Access to unbanked or card-averse customers
Reduced payment errors through automation
Strong fraud prevention through bank authentication

Webpay - Chile

Overview

Webpay is Chile's leading online payment gateway, operated by Transbank. It enables businesses to accept payments from credit cards, debit cards (Redcompra), and prepaid cards issued by local and international banks. Webpay is widely used in e-commerce and is integrated into most of the country's major checkout platforms.

Why is it important?

Webpay provides a unified and trusted way for merchants in Chile to accept card payments online, ensuring secure and seamless transactions for both local and international consumers.

Key Benefits

Accepts multiple card types: credit, debit & prepaid cards (domestic & international)

High trust & market penetration: used by most Chilean merchants & consumers

Secure & regulated: operated by Transbank under local financial standards

Real-time payment confirmation: ideal for digital services & e-commerce

One integration for all card payments: simplifies the merchant payment setup

What problem does it solve?

Webpay solves the challenge of fragmented card acceptance in Chile by offering a centralized, reliable, and secure way to process online card payments. It ensures businesses can cater to a majority of Chilean shoppers who prefer cards for online purchases.

User Flow

1. Select bank transfer as the payment method

The user is presented with payment options:

Tarjeta (Card)
Transferencia bancaria (Bank Transfer)

Purchase summary shows:

Item: Payment Test
Quantity: x1
Amount: 972.00 CLP
Total: 972.00 CLP

2. Select Webpay as the payment option

Within the bank transfer option, the user selects:

Payment method confirmed: Transferencia bancaria
Webpay selected as the payment option

Option available:

Volver al comercio (Return to merchant)

3. Complete the fields and click Continue

Payment Summary:

Método de pago: Transferencia bancaria (Editar)
Opción de pago: Webpay (Editar)

Bank Selection: Multiple bank fields available:

Banco * (Required field)
Nombre del banco (Bank name placeholder)

Action button:

CONTINUAR CON EL PAGO (Continue with payment)

Purchase Summary:

x1 Payment test
Amount: 972.00 CLP
Total: 972.00 CLP

4. Select your preferred payment method

The user is redirected to Webpay's payment page.

Transaction details:

Estás pagando en: PR
Monto a pagar: $972

Payment method options:

Tarjetas

Crédito, Débito, Prepago

onepay

transbank
y otras billeteras digitales

Action:

Anular compra y volver (Cancel purchase and return)

5. Follow the steps for your preferred payment method

Example: Digital wallet payment with QR code

Transaction Information:

Estás pagando en: PR
Monto a pagar: $972

Instructions:

Abre tu billetera y escanea este código QR (Open your wallet and scan this QR code)

Payment Details:

Código de compra: G3959902
QR code displayed for scanning

Option:

Cambiar (Change)

6. Finalize the payment

The payment flow consists of three screens:

Screen 1: Review your data

Revisa tus datos
Monto a pagar: $972
Compra en: PR
Selecciona tu medio de pago
- Selecciona una tarjeta: Crédito
- Selecciona tus cuotas: Sin cuotas
Button: Continuar (Continue)
Link: Rechazar pago (Reject payment)
Timer: Tienes 02:53 minutos para realizar tu pago

Screen 2: Authorize your payment

Autoriza tu pago
utilizando tu PIN de 5 dígitos
PIN entry keypad (numbers 1-9, 0)
Button: Autorizar (Authorize)
Link: Olvidé mi PIN (I forgot my PIN)

Screen 3: Payment successful

Tu pago fue exitoso (Your payment was successful)
Success icon (checkmark on phone)
Monto: $972
Compra en: PR
Message: El comprobante se mostrará en el comercio y puedes revisarlo en la sección Historial de Onepay
Button: Ir a Historial (Go to History)
Link: Ir al inicio (Go to start)

Contact Information

Contact us:

Website: www.payretailers.com
Email: [email protected]

© PayRetailers 2025. All right reserved. This document and its content are proprietary to PayRetailers and may not be reproduced, published or resold. This information is provided on an as-is basis only and PayRetailers makes no warranties of any kind including in relation to the content or suitability.

Mach Payment Method

Overview

Mach is a digital wallet and prepaid card solution developed by Banco BCI in Chile. It allows users to make online purchases, pay bills, transfer money, and even withdraw cash. It functions through a mobile app and includes a virtual or physical prepaid Mastercard that can be used both locally and internationally.

Why is Mach Important?

Mach democratizes access to digital payments by offering a prepaid, card-based alternative for users who may not qualify for traditional credit products.

What Problem Does It Solve?

Mach solves the problem of limited access to traditional banking and credit products by providing a secure, prepaid digital payment solution. It enables more Chileans to shop online and make electronic payments, even if they don't have a bank account or credit card.

Key Benefits

Free & Easy Onboarding: Registration with national ID and mobile number
Prepaid Mastercard: Accepted in both local and international online shops
Ideal for the Unbanked or Underbanked: No credit check or bank account needed
Secure Payments: Authentication and card-locking features in-app
Popular Among Younger Audiences: Easy mobile interface with strong adoption among digital natives