Payout Processor Error Codes

Argentina

Here is the list of Argentina specific payout errors.

Error	Description
2006	Bank account is different for the beneficiary.
4004	Bank rejection - Account number does not exist.
4006	Bank rejection - Document is wrong.
4009	Bank rejection - Account number is in another currency.
4011	Bank rejection - Incorrect account information.
The CBU/CVU is not correct	CBU/CVU is invalid or incorrect.
The operation was canceled.	Payout was unable to be processed.
The payout was rejected by the banking entity, please check your information and try again	Payout was rejected by the bank.

Brazil

Here is the list of Brazil specific payout errors.

Error	Description
EXC0003	ZIP is invalid or has invalid format.
EXC0025	Error processing RecipientPixKey, try again later.
EXC0027	RecipientPixKey does not exist.
PBE360	Invalid parameters (recipientPixKey, bank details, etc.).
ACCOUNT_TYPE_INCORRECT	Account type is incorrect.
BLOCKED_BANK_ACCOUNT	Account is blocked.
CLOSED_BANK_ACCOUNT	Account is closed.
INCORRECT_BANK_ACCOUNT_INFORMATION	Bank account information is incorrect or invalid.
INVALID_BANK_ISPB	BankName provided is invalid.
Account specified is blocked, prohibiting posting of transactions against it	Account cannot accept transfers
Creditor account number and/or branch is invalid or missing	AccountNumber or AccountAgencyNumber number is invalid or not found.
Chave Pix, nao encontrada	RecipientPixKey is not found.

Chile

Here is the list of Chile specific payout errors.

Error	Description
2010	Amount exceeds the maximum limit.
BANCO FUERA DE SERVICIO	Bank is out of service.
CLIENTE NO TITULAR DE LA CUENTA	Client is not the owner of the account.
CUENTA DE ABONO CANCELADA	Account is canceled.
CUENTA DE ABONO NO EXISTE	Account does not exist.
CUENTA DE ABONO RESTRINGIDA	Account is restricted.
DATOS DE LA CUENTA INCORRECTO	Data of the account is incorrect.
EL DOCUMENTO ESTA ERRADO	Document is incorrect.
EL MONTO EXCEDE LO PERMITIDO	Amount exceeds the maximum limit.
LA CUENTA DESTINO ESTÁ EN OTRA MONEDA	Account is in another currency.
TIPO DE CUENTA NO PERMITE TRANSFERENCIAS	Account type does not permit transfers.

Colombia

Here is the list of Colombia specific payout errors.

Error	Description (EN)	Descripción (ES)
PD86	Missing bank details.	Se evidencian datos faltantes.
PD47	Insufficient funds on the recipient account.	Saldo disponible en cuenta virtual insuficiente para realizar la operación, puede deberse a fondos insuficientes u operaciones pendientes de cobro.
PD42	TRANSACTION_MIN_AMOUNT.	El valor de la dispersión es inferior al monto mínimo permitido por dispersión.
PD41	TRANSACTION_MAX_AMOUNT.	El valor de la dispersión supera el monto máximo permitido por dispersión.
PD40	Invalid Bank Code.	Id banco inválido.
PD39	Invalid Account Type.	Tipo identificación inválido.
PD38	Invalid Account Type.	Tipo cuenta inválido.
PD37	Invalid Amount Value.	Valor a enviar invalido.
PD36	Invalid Account Number.	Número de cuenta inválido.
PD35	Invalid Account Number.	Número de identificación inválido.
PD33	BeneficiaryName cannot be 'null'.	No puedes declarar un nombre vacío.
PD32	Amount cannot be 'null'.	No puedes declarar un valor a enviar vacío.
PD31	BankCode cannot be 'null'.	No puedes declarar un id banco vacío.
PD30	Document Type cannot be 'null'.	No puedes declarar un tipo de identificación vacío.(.$PARAMETRO_TIPO_IDENTIFICACION_VACIO.);
PD29	Account Type cannot be 'null'.	No puedes declarar un tipo de cuenta vacío.
PD28	Account Number cannot be 'null'.	No puedes declarar una cuenta vacía.
PD27	Document Number cannot be 'null'.	No puedes declarar una dispersión con cedula vacía.
PD12	Invalid Amount Value.	Valor a enviar inválido.
PD10	Service Not Available.	Servicio no habilitado para tu comercio.
PD34	Account Type is invalid. Avoid special characters.	El nombre de una la cuenta es invalido, tener en cuenta el uso restringido de caracteres especiales o palabras reservadas.
	The account name is invalid, please note the restricted use of special characters or reserved words.	El nombre de una la cuenta es invalido, porfavor tener en cuenta el uso restringido de caracteres especiales o palabras reservadas.
	The value of the spread is less than the minimum amount allowed per spread (1000).	El valor de la dispersion es inferior al monto minimo permitido por dispersion.(1000)
	The value of the spread exceeds the maximum amount allowed per spread (10000000).	El valor de la dispersion supera el monto maximo permitido por dispersion.(10000000)
	Account invalid.	Cuenta inválida.
	Account and NIT do not correspond.	CUENTA Y NIT NO CORRESPONDEN
	Account not enabled.	Cuenta no habilitada.
	Bank ID invalid.	Id Banco invalido.

Ecuador

Here is the list of Ecuador specific payout errors.

Error	Description
INVALID_ACCOUNT_DETAILS	The account details are invalid.
Invalid bank code	The bank code is invalid.
REVERSE	The payout was reversed by the recipient bank. For more information please get in touch with our support team.
BANCO FUERA DE SERVICIO	Bank is out of service.
CLIENTE NO TITULAR DE LA CUENTA	Client is not the owner of the account.
CUENTA DE ABONO BLOQUEADA	Account is blocked.
CUENTA DE ABONO NO EXISTE	Account does not exist.
DATOS DE LA CUENTA INCORRECTO	Data of the account is incorrect.
EL DOCUMENTO ESTA ERRADO	Document is incorrect.
PAYOUT_INVALID_BANK_CODE	BankName is invalid.

Mexico

Here is the list of Mexico specific payout error messages.

Error	Description
Cuenta bloqueada	Account is blocked.
Cuenta inexistente	Account does not exist.
El campo<CUENTA BENEFICIARIO> debe contener solo numeros	AccountNumber must only contain numbers.
Error en digito verificador. Clabe {XXXXXXXXXXXXXXXXXXY}	Error with the last check digit of the CLABE.
Excede el límite de abonos permitidos en el mes en la cuenta	Exceeds the limit of credits allowed during the month in the account.
Excede el límite de saldo autorizado de la cuenta	Exceeds authorized account balance limit.
Invalid destination CLABE	CLABE is invalid or does not match the bank.
La cuenta {XXXXXXXXXXXXXX} no existe	AccountNumber or CLABE does not exist.
La cuenta CLABE debe de ser de 18 digitos<XXXXXXXXXXXXXXX>	The CLABE must be 18 digits.
La Institucion XXXXX no es valida	The bankName is invalid.

Peru

Here is the list of Peru specific payout error messages.

Error	Description
INVALID_ACCOUNT_NUMBER	Incorrect Account Number.
ERROR_ACCOUNT_OF_OTHER_CURRENCY	The user's account is in USD.
PAYER_NETWORK_ERROR	The user had a network issue.
ERROR_BENEFICIARY_NAME_INCORRECT	The name sent is wrong or not in valid format.
ERROR_ACCOUNT_NOT_ACCEPT_TRANSFERS	The account doesn't accept transfers.
Invalid bank code	Bank code does not match with account details.
Cuenta de otra persona	The account belongs to another person.
Cuenta de otro banco	The account belongs to another bank.
DNI errado	The document number sent is incorrect.
BANCO FUERA DE SERVICIO	Bank is out of service.
CLIENTE NO TITULAR DE LA CUENTA	Client is not the owner of the account.
CLIENTE OBSERVADO NO PUEDE RECIBIR PAGOS	Client cannot receive payout.
CUENTA DE ABONO CANCELADA	Account is canceled.
CUENTA DE ABONO NO EXISTE	Account does not exist.
DATOS DE LA CUENTA INCORRECTO	Data of the account is incorrect.
EL DOCUMENTO ESTA ERRADO	Document is incorrect.