New third-party payment restrictions update
To be in compliance with the local requirements of Brazil, from May 27th, restrictions will be applied to PIX payments performed by third parties.
Note that this update won't require any changes on your end.
A validation will be performed on our end to block any PIX payment in which the CPF provided for the transactions doesn't match the one related to the account holder.
Transactions that fail under these circumstances will be changed to status CANCELLED. This same status will be applied to transactions where the payment amount doesn't match and those performed with a corporate account:
| Error Message | Meaning |
|---|---|
| PAYMENT_AMOUNT_NOT_EQUAL | The paid amount is different from the original amount in the transaction. |
| TP_LIMIT_EXCEEDED | The payer's document number does not match the buyer's document number. |
| PAYER_CNPJ_NOT_ALLOWED | The transaction was paid by a corporate bank account. |
| PAYMENT_COMPLIANCE_VALIDATION_FAILED | The transaction was canceled due to Compliance validation rules. |
| THIRD_PARTY_PAYMENT_NOT_ALLOWED | There have been a mismatch with "personalID" from the payer and the transaction. |
To avoid a decrease in the conversion rate due to these circumstances, kindly let your customers know that they should perform PIX payments with accounts in which they're the account holder.
If you have any further questions about this regulation, please get in touch with your Account Manager.