New error message due to PersonalID validation
Following our previous enhancements on personal ID validation for payins and payouts in Brazil. Since July 2nd, we have reinforced our data validation rules to return specific error messages and replace the current generic message PERSONAL_ID_VALIDATION_FAILED.
Please check below our newly introduced error messages:
| Error Message | Meaning |
|---|---|
| CUSTOMER_INVALID_AGE | Underaged. |
| CUSTOMER_INVALID_AGE_NULL | Payer age not available. |
| CUSTOMER_INVALID_STATUS | CPF is not valid/active (deceased customer). |
| CUSTOMER_IS_PEP | Politically exposed person. |
| CUSTOMER_IS_PEP_RELATED | Family member of a politically exposed person. |
| CUSTOMER_IS_IN_INTERNATIONAL_LISTS | Customer is in the AML list. |
| CUSTOMER_SUSPENDED_STATUS | CPF Suspend by government triggered/criminal illegal activities. |
| CUSTOMER_POSSIBLE_INVALID_STATUS | In process of losing CPF. |
| CUSTOMER_NOT_FOUND | No CPF data available. |
Currently, this validation has been implemented in Brazil, but will be applied in all the countries in which we provide payment deposit solutions.
Our objective is to bring more awareness to our merchants about users who attempt to deposit with a 'PersonalID' that fall into the characteristics mentioned, reinforcing the compliance rules we have in place.
Other validations that we already had working will continue to be performed as usual, such as daily/weekly/monthly limit rules, blacklisted users, AML controls and third-party payments.
More detailed information about our error messages here.